In 2024, over 20,000 patients were seen through the Sylvan Lake Advanced Ambulatory Care Service (AACS).
Since its opening in 2018, the AACS has been offering the diagnosis and treatment for urgent but non-life-threatening conditions.
Conditions treated at the AACS may include: minor cuts or burns, muscle and joint strains, bone fractures, or fever in young children.
Currently, the service is continuing to see a high volume of patients from the community and surrounding area.
"At times, this high demand may require us to pause new admissions to be able to appropriately see - and treat - all existing patients before the end of the night," Alberta Health Services said.
AHS understands that such occurrences are not ideal.
"While every effort is made to share information about closures in advance for the community’s awareness, individuals wondering whether the service remains open or not can call 403-877-2241 to inquire with staff. Calls will be answered as staff are able to around supporting patients."
AHS is also continuing its efforts to secure additional support for the AACS through ongoing physician recruitment efforts, and by integrating additional skills like those of Nurse Practitioners.
"With support from the community and partners like the Healthcare Attraction and Retention Committee, recruitment efforts have brought multiple new care providers To the community, with additional new physicians expected to arrive in 2025," AHS said.