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Pharmacists adapt and fill gaps in uncertain times

In store or over the phone, Rimbey Value Drug Mart can treat many minor ailments
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The team at Rimbey Value Drug Mart is ready to help — with a few extra safety measures in place.

Most people are paying more attention to their health these days, but it can be a challenge to get care for minor ailments while hospitals focus on global threats.

For patients who can’t see their family doctor or prefer not to risk exposure in a clinic, pharmacists can help.

William Poggemiller, Pharmacist and Store Operator at Rimbey Value Drug Mart, says the store has seen an increase in visits from patients who want help with chronic disease management and minor ailments.

“We want to highlight all the things pharmacists can do to help. People can call in to discuss symptoms, and we may be able to offer treatments,” he says.

RELATED READING: 5 ways pharmacists can help with health woes

The pharmacy has safely resumed administering injections, and is pleased to be offering blood pressure monitoring once again.

“The public blood pressure machine was disconnected because we couldn’t ensure it was wiped down between customers, but we have a machine in the back office available on an individual basis,” William says.

If your physician or ordering provider has referred you for lab work, William says the rules have recently changed. As of May 4, laboratory collections at most rural Alberta Health Services sites — including Rimbey — are by appointment only. The temporary change aims to control traffic in and out of healthcare facilities and keep Albertans safe. To make an appointment, call 1-833-572-0577 or visit aplappointments.ca.

Temporary Safety Measures

Rimbey Value Drug Mart continues to prioritize safety, and has adapted and increased services during the COVID-19 pandemic.

  • Reduced Hours: The pharmacy had reduced its business hours earlier this spring, serving customers from 9 a.m. to 5 p.m Monday through Saturday. Keep an eye on their Facebook page for the latest store hours, as services continue to evolve.
  • Masks: All staff at the store wear masks, and protective Plexiglas helps prevent the spread of infection. William encourages customers to wear a cloth mask if they have access to one and feel comfortable doing so. “It’s not a must, but we recommend it as a best practice.”
  • Curbside Pickup: Customers are welcome to come into the store, but curbside pickup and deliveries within Rimbey are also options. “If you have symptoms like a sore throat, cough, or fever, we’re asking that you call ahead before coming into the store. If you have any issues or questions, feel free to give us a call and we can make arrangements to help,” William says.

Call 403-843-2020 for assistance or more information, or visit the store at 4917-50 Ave.