211 on line service now available

An online service available for support to help find help needed at a moment’s notice is only a click away.

An online service available for support to help find help needed at a moment’s notice is only a click away.

211, funded by the United Way of Central Alberta, is a free, confidential information and referral on line system. It is available in Central Alberta, Calgary and Edmonton 24/7.

The service is open to everyone who wishes to find information about community and social services.

“211 is there for all of central Alberta to get the help they need,” said Lori Jack, community impact officer with United Way Central Alberta.

Those looking for home care support for a senior citizen may use the service as well as a teenager requiring job-seeking skills or a recent immigrant needing language or employment training. A person with disabilities who wants to find out what services are available in his or her community will find the system useful.

With 211, communities can provide a one-stop service for the diverse needs of its residents. The ser- vice will aid in providing increased coordination among services, by identifying gaps and overlaps in services using geographic mapping and tracking usage.

The online database provides easy-to-use and easy-to-search information on every social service pro- gram in the province.

The service ensures that all people, regardless of their location, will have access to information.

“It’s a very simple tool to connect the people in the community with the programs and services that are being offered,” said Jennifer Forrest, resource development director for united Way Central Alberta.

All contact with 211 whether by email or online query is confidential and no names or other personal information is collected.

To learn more about 211 online visit the website www.ab.211.ca.


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