Rimbey RCMP respond

Complaint line versus administrative line

In the last week Rimbey RCMP Detachment responded to 59 calls for service. These files include but are not limited to; fourteen suspicious vehicle/people complaints, three mischiefs/damage to property files, three theft related complaints, and two assault related occurrences.

There has been some confusion as to when Rimbey detachment’s complaint line versus administrative line should be called. To clarify, when you are looking for an update on an investigation that you have previously made to the RCMP and there is no immediate threat of escalation or violence, or if you have an update for an ongoing investigation, such as providing serial/VIN numbers please call the Administration line (403-843-2224). Also, call this number if you are looking to speak with an investigator regarding a specific investigation. The Dispatch Centre cannot access or update investigations that have already been assigned to the detachment.

In other circumstances, the complaint line (403)843-2223 is answered 24/7 by the RCMP’s Southern Alberta Operational Communication Centre. This line is to be called when you require police attendance or are reporting a new incident, something that has just occurred or you have just noticed that something occurred. It could be that the new incident is related to an existing investigation but is new and requires police to attend and/or investigate.

If the new/changed incident is in progress and/or there is an immediate threat of violence or potential loss of life, then 9-1-1 should be called, asking for police.

By phoning the dispatch line you will connect with a specialized team designed to handle non-emergency calls for service to create efficiencies and better manage RCMP resources such as the use of call back units. The call back units are able to divert and answer calls for service rather than dispatching front line members when police attendance is not required. Often times, calls for service can be addressed over the phone by these call back units, resulting in less time spent in the detachment by front line officers, and more time on the road or tending to investigations that require officer presence.

If you have any information regarding these or any other crimes, please call the local Rimbey RCMP Detachment at (403) 843-2224 or Crime Stoppers:

PHONE: 1-800-222-8477

#8477 on Telus Mobility

*8477 on Rogers AT&T

Crime Stoppers is a community program that does work! Do your part and call now.

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