VIDEO: Outage problems at Rogers Wireless causing voice service issues

Rogers said that its network teams were working to resolve the issue as quickly as possible

Rogers Wireless says customers may experience intermittent issues making or receiving wireless voice calls.

In a message on its website, the company said it was experiencing an outage that was affecting many wireless customers.

It said ”some customers may be intermittently experiencing dropped calls or are unable to place or receive calls on their mobile phone or wireless home phone service.”

Rogers said late Sunday night that its network teams were working to resolve the issue as quickly as possible, however, it didn’t say when it expected the problem to be fixed.

Telus says some of its customers may have issues calling customers on other networks, but calls to other Telus customers and Bell customers are unaffected.

It says it is continuing to monitor the issue as the providers work to resolve their outage.

ALSO READ: Rogers adopts unlimited wireless data plans, expects new purchase options

The Canadian Press


Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Rimbey RCMP respond to 42 calls for service

Files include: 2 impaired driving investigations, 3 thefts of vehicles and 2 assault complaints

Every Albertan eligible for COVID-19 testing

22 new cases confirmed on Friday

Fast-food restaurants serving up free non-medical masks

Free protection will come in packages of four

Playgrounds and public washrooms facilities reopened in Lacombe County

County public washrooms are equipped with alcohol-based hand sanitizer

Alberta confirms 29 new COVID-19 cases

Of the total 6,955 confirmed cases, 652 are active

Facing changes together: Your community, your journalists

The Rimbey Review covers the stories that matter to you and to our community

Police need more than an unverified tip to avoid drug-case entrapment: top court

Police need more than an unverified tip to avoid drug-case entrapment: top court

N.S. police received warnings in 2011 about man who would become mass killer

N.S. police received warnings in 2011 about man who would become mass killer

Trudeau acknowledges ‘anti-black racism’ in U.S., with ‘work to do in Canada’

Trudeau acknowledges ‘anti-black racism’ in U.S., with ‘work to do in Canada’

Want a mask with your Big Mac? Alberta handing out masks at drive-thrus

Want a mask with your Big Mac? Alberta handing out masks at drive-thrus

Senate joins House of Commons in extending suspension until mid-June

Senate joins House of Commons in extending suspension until mid-June

Another $650M in COVID-19 aid bound for Indigenous communities, Miller says

Another $650M in COVID-19 aid bound for Indigenous communities, Miller says

Large cruise ships barred from Canadian waters until end of October: Garneau

Large cruise ships barred from Canadian waters until end of October: Garneau

Canada exploring ways to reunite families divided by COVID-19 border closure

Canada exploring ways to reunite families divided by COVID-19 border closure

Most Read