Laverne and Michelle Oberhammer, owners of Oberhammer Funeral Chapel will no longer represent any monument companies, but will focus on continuing to provide the best service possible to the families they serve.
The decision came on the heels of a temporary suspension of Oberhammer and his wife Michelle’s funeral director’s licenses by the Alberta Funeral Services Regulatory Board for failing to deliver monuments in a timely manner.
While Oberhammer said it is unfortunate that the delays in delivery of the monuments resulted in such repercussions, he understands the importance of a regulatory board so consumers have a place to voice their complaints.
“We all, as consumers, have that right.”
Board chairman Cam Davis said the conditions placed on the couple’s licenses are not reflective of the services they provide.
“They have elected not to be part of monument sales,” he said.
Davis stressed the business license of Oberhammer Funeral Chapel Ltd. is not affected.
“There are no constraints on the funeral home,” he said.
He said a business manager will oversee operations until the conditions regarding the suspensions are dealt with.